Victim Notification

Victim Services

VINE Idaho Statewide Service Number:
(866) 984-6343 or visit www.vinelink.com

What is VINE?
VINE (Victim Information and Notification Everyday) is an automated service provided by the Idaho Sheriff’s Association that lets you track an offender’s custody and court case status over the phone or Internet. You can register to be notified by phone and email if an offender is released, transferred, or there is a change in the status of the court case.

VINE is a free service offered by the State of Idaho.

 

Information:

You may register through by calling 1-866-984-6343 or

visit www.vinelink.com and follow the instructions. TTY: 1-866-847-1298

 

Notification:

When VINE calls, listen to the message, then enter your PIN followed by the pound (#) key when asked. Entering the PIN lets the service know that you received the call and will stop the service from calling you again.

 

VINE Facts:

  • If you feel you are in danger, call 911 immediately
  • Since VINE calls automatically when an offenders’s custody status changes, you may get a call from VINE in the middle of the night.
  • If you do not answer a notification call, VINE will leave a message and continue calling back until you enter your PIN or until up to 48 hours have passed.
  • Do not register a phone number that rings to a switchboard.
  • The offender will not know you are registered with VINE.
  • You can register multiple phone numbers and email addresses for notifications.
  • If you forget your PIN, call the toll-free number and press zero. You will be transferred to an operator who can help you reset your PIN or cancel notification.
  • Operators are available 24 hours a day, seven days a week to assist you.
  • DO NOT RELY SOLELY ON VINE FOR YOUR SAFETY. Make this service a part of your overall safety plan. 

 

For more information about VINE, including state/county toll-free numbers, please go to www.appriss.com/VINE.html

 

Victim Services FAQ

Where is VINE available?

VINE is currently available in 46 states. If the inmate for whom you’re searching is in custody at a corrections facility that participates in VINE, you should be able to locate custody information on VINELink (www.vinelink.com)

Do I subscribe to or pay for this service?

VINELink is not a paid service. It is completely FREE to the public. We are aware of other services that ask you to “subscribe to” or “pay for” their information. We assure you, we are in no way affiliated with those services.

How do I search for an offender and register to receive notification using VINELink?

Please note that you may register to receive notification for custody status changes only for offenders currently in custody.

To use VINELink to search for an offender in custody, please follow these steps:

1. Go to www.vinelink.com

2. Click on the state in which the offender is housed.

3. Choose the Search & Register tab across the top of the navigation page.

4. Select the Facility or Facilities that you would like to search, type in the Offender Identification number or the full Last Name and at least the first initial of the First Name, then click Search.

5. Verify the information for the offender that matches the person for whom you search.

To use VINELink to register to receive notification about changes in an offender’s custody status, please follow these steps:

1. Complete steps 1 through 5 above.

2. Click on the magnifying glass icon under the Register/Details column next to the appropriate offender.

3. On the Offender Details screen, choose your Method of Registration, then click Continue.

4. Complete the required information for registration.

5. Click Register.

Why can’t I access VINELink?

If you’re having trouble accessing VINELink, you may need to clear your browser cookies and temporary Internet files. To do this:

1. Open Internet Explorer and go to Tools, Internet Options. The General tab appears.

2. In the Browsing History section, click the Delete button. The Delete Browsing History screen appears.

3. In the Temporary Internet Files section, click the Delete Files button. Click Yes to confirm the deletion.4. In the Cookies section, click the Delete Cookies button. Click Yes to confirm the deletion.

5. Click Close, then click OK to exit the Internet Options screen.

6. Restart your browser and try to access VINELink

If this does not resolve your issue then you may need to add VINELink to your Internet Explorer browser’s Trusted Site list using the following steps:

1. Open Internet Explorer and go to Tools, Internet Options.

2. Click the Security tab, click on Trusted sites, then click the Sites button.

3. In the Add this website to the zone: box, type http://www.vinelink.com, click Close,and OK.4. Restart your browser and try to access VINELink.

If this does not resolve your issue, please contact our service center directly for further assistance.

Note: The service center phone number is listed at the home page of each state’s site.

What web browsers does VINELink support?

VINELink supports the following web browsers: Internet Explorer (IE) 6.0 & 7.0 and Firefox 2.0.

Why can’t I find a particular offender?

VINELink provides information regarding offenders who are currently in custody or who may have been recently released from custody.

If you do not find the person for whom you search, please call the facility where you believe the offender to be housed and inquire about the status of his/her custody.

What does ‘non-participating county’ mean?

VINE is available in 42 states through various different types of agreements. Even in ‘statewide’ programs, not each and every county participates in the VINE program. Some counties do not have jail facilities and therefore do not report any information. In other states, individual counties support their own contract for VINE. If you do not see your county listed, then it is currently a non-participating county. Please contact your local jail for offender information.

Where is VINE available?

VINE is currently available in 46 states. If the inmate for whom you’re searching is in custody at a corrections facility that participates in VINE, you should be able to locate custody information on VINELink (www.vinelink.com)

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